Mail service · Seitenstettengasse 5/37 · 1010 Vienna
Mail forwarding in Vienna.
Mail reception, parcel acceptance, scanning as PDF and forwarding for your company. A real physical address in the first district, not a PO box. Handled by the 1010 Works GmbH team on site.
01Services
From mail reception to EU-wide forwarding.
Every item addressed to Seitenstettengasse 5/37 is received on site. What happens next is up to you: self-pickup Mon to Sun, a scan as PDF or forwarding to any address you choose.
Mail reception and parcel acceptance
Letters and parcels are received in person and stored securely. Self-pickup Mon to Sun via the digital access system, with your company nameplate on the mailbox.
Mail scanning as PDF
Incoming letters are opened, scanned and delivered to your inbox as PDF. Unlimited in the Plus plan, no monthly cap. Read your mail wherever you are.
Physical mail forwarding
Originals you need in hand are forwarded by post to any address you choose. Forwarding is optional: decide per item or set up a standing instruction.
Forwarding across the EU
From the Plus plan we forward your mail on request to any address within the EU, postage included. With Premium, we also forward to the rest of Europe, postage included. Ideal if your company is registered in Vienna while you work from abroad.
RSa and RSb collection with postal authority
In the Premium plan we collect official Austrian RSa and RSb letters from the post office for you, based on your postal power of attorney. Only items marked “Nicht an Postbevollmächtigte” (not to be handed to authorised representatives) are delivered by the post exclusively to you in person.
02Operated by Postservice.at
A service that has handled mail since 2015.
Behind the 1010.works mail service stands our service Postservice.at: 1010 Works GmbH has been receiving business mail at this location since 2015. Same company, same team, same prices. Fulfillment and billing run transparently via Postservice.at.
- Business mail since 2015
- Processed on site
- GDPR-compliant handling
- Real address, not a PO box
03Common questions
Mail handling in detail.
How does the scan service work?
Incoming letters are opened on site, scanned and emailed to you as PDF. Scans are unlimited in the Plus plan, from 79 euros per month with yearly billing.
You receive every item digitally without coming to Vienna. Originals are stored on site, and we forward them physically to any address on request.
What happens to parcels?
Parcels are received in person at Seitenstettengasse 5/37 and stored securely. You pick them up Mon to Sun via the digital access system.
Parcel acceptance is included in every plan, starting with Basic at 49 euros per month with yearly billing. You are notified as soon as a delivery arrives for you.
How fast is mail forwarded?
The fastest route is the scan: your mail reaches you as PDF by email as soon as it is processed. Physical forwarding is dispatched by post: with Plus, we forward your mail on request once a month in one batch; with Premium, once a week whenever there is mail.
After dispatch, transit time is up to the postal service: 1 to 3 working days within Austria, 3 to 7 working days within the EU, and depending on the country for the rest of Europe. From the Plus plan we forward to any address in the EU on request, postage included. With Premium, we also forward to the rest of Europe, postage included.
Who handles my mail?
The team of 1010 Works GmbH, directly at Seitenstettengasse 5/37, 1010 Vienna. No external provider, GDPR-compliant processing.
1010 Works GmbH (FN 485871 t) operates the location itself and has processed business mail here since 2015 via its service Postservice.at. Your mail only leaves the building when you order a forwarding.
Can I receive official Austrian RSa and RSb letters?
Yes. In the Premium plan we collect RSa and RSb letters for you under a postal power of attorney. Only items marked “Nicht an Postbevollmächtigte” (not to be handed to authorised representatives) are delivered by the post exclusively to you in person.
The Premium plan costs 129 euros per month with yearly billing and includes everything in the Plus plan as well as 4 hours of meeting room per month. We receive the collection notices in every plan; with Basic and Plus you collect held items from the post office yourself.
04Pricing
Three plans, all with real mail reception.
Basic for the address and self-pickup, Plus with unlimited scanning and EU-wide forwarding, Premium adding forwarding to the rest of Europe and RSa and RSb collection under a postal power of attorney. Same prices as on Postservice.at.
Basic
Registered business address
€ 49per month
€ 588 / year
- Registered address in 1010 Vienna
- Valid for company register and imprint
- Mail and parcel reception
- Self-pickup Mon to Sun
- Digital access system
- Company nameplate on the mailbox
Plus
Includes digital scan service
€ 79per month
€ 948 / year
- Everything in Basic
- Unlimited scans, mail as PDF via email
- Physical forwarding within the EU on request, postage included
- Prominent company nameplate
- Logo and link on our website
Premium
For the highest standards
€ 129per month
€ 1.548 / year
- Everything in Plus
- Forwarding to the rest of Europe too, postage included
- RSa/RSb collection from the post office with postal power of attorney
- 4 hours of meeting room per month
- 6 months of mail service after moving your address
Billing and fulfillment are handled by our service Postservice.at (1010 Works GmbH), Vienna's established business address provider. All prices excl. VAT.