Mail Forwarding from Austria: Options for Companies

Running an Austrian company while living abroad comes down to one question: how does your mail reach you? At 1010 Works there are two reliable answers, both included from the Plus plan at 79 euros per month on annual billing (89 euros month to month, plus VAT): unlimited digital scans, and physical forwarding within the EU on request, postage included. Both build on a real street address at Seitenstettengasse 5/37 in Vienna's first district, not a PO box. This guide walks through the options and what they cost. Last updated October 2026.

What are your options for receiving Austrian mail abroad?

You have three practical options: digital delivery as a scan, physical forwarding to an address abroad, and self-pickup whenever you are in Vienna. The right mix depends on how often you genuinely need original documents in your hands.

• Scan to PDF: incoming letters are opened, scanned and emailed to you. You read them wherever you happen to work, without waiting for international post.
• Physical forwarding: originals are shipped to the address you choose. Available on request from the Plus plan, to any address within the EU, postage included.
• Self-pickup: collect your mail Monday to Sunday via the digital access system when you are in town.

Most international clients combine all three: scans cover the daily flow, bundled forwarding handles documents that matter, and everything else waits for the next Vienna visit. The Austrian address stays constant no matter how often your own location changes.

How much does mail forwarding from Austria cost?

EU-wide forwarding is included from the Plus plan: 79 euros per month on annual billing or 89 euros month to month, plus VAT, cancellable monthly with monthly billing. Postage is included, and with Premium also for forwarding to the rest of Europe. For context, the three plans:

• Basic (49 or 59 euros): registered address in the first district, mail and parcel reception, self-pickup Monday to Sunday, nameplate on the mailbox.
• Plus (79 or 89 euros): adds unlimited scans as PDF via email and physical forwarding within the EU on request, postage included.
• Premium (129 or 149 euros): adds forwarding to the rest of Europe with postage included, collection of RSa and RSb registered mail with postal power of attorney, 4 hours of meeting room per month and 6 months of mail service after an address change.

The lower figure applies with annual billing. The full comparison is on the pricing page.

Why are scans usually faster than forwarding?

Because a scanned letter reaches you in minutes, while a forwarded envelope, once dispatched, travels 3 to 7 working days within the EU, and for the rest of Europe depending on the country. For payment reminders, contract deadlines or anything from the tax office, those days matter. With unlimited scans from the Plus plan you see every item as a PDF first and then decide whether you need the original at all.

That also keeps shipping rational: marketing mail never needs to cross a border, signed contracts sometimes do. You decide per item instead of forwarding everything blindly and waiting on every single envelope.

How does EU-wide forwarding work in practice?

Your mail arrives at Seitenstettengasse 5/37 in Vienna and is forwarded to any address within the EU, and with Premium to the rest of Europe as well. With Plus, we forward your mail on request once a month in one batch; with Premium, once a week whenever there is mail. After dispatch, transit time is up to the postal service: 1 to 3 working days within Austria, 3 to 7 working days within the EU, and depending on the country for the rest of Europe. Typical setups: a founder working from Lisbon, a managing director based in Berlin, a team spending six months in Amsterdam. The destination can change whenever your plans do; the Vienna address never has to.

Premium also includes 6 months of mail service after an address change, so letters still addressed to your previous address keep reaching you while you update senders and registers one by one.

What happens to registered government mail?

RSa and RSb letters, the two forms of Austrian registered official mail, can both be accepted by an authorized representative: in the Premium plan, 1010 Works collects them for you from the post office under a postal power of attorney and scans them. Only items marked “Nicht an Postbevollmächtigte” (not to be handed to authorised representatives) are delivered by the post to the addressee in person exclusively. With Basic and Plus we receive the collection notices, and you collect held items from the post office yourself.

For anyone living abroad this is the critical detail, because official Austrian mail often carries short deadlines. Combine a registered business address in Vienna with scanning and no deadline slips past unnoticed.

Conclusion

The working formula for Austrian business mail abroad: digital first, physical when needed. From the Plus plan at 79 euros per month, unlimited scans cover day-to-day operations and EU-wide forwarding with postage included brings originals to you. The Premium plan at 129 euros adds forwarding to the rest of Europe, collection of RSa and RSb letters under postal power of attorney and 4 meeting room hours per month. With monthly billing every plan cancels monthly. Set up your mail forwarding from Vienna and your company stays reachable wherever you are.