Mail Forwarding from Austria: Options for Companies

Running an Austrian company while living abroad comes down to one question: how does your mail reach you? At 1010 Works there are two reliable answers: unlimited digital scans from 79 euros per month with the Plus plan, and EU-wide physical forwarding at 129 euros per month on annual billing (149 euros month to month, plus VAT) with Premium. Both build on a real street address at Seitenstettengasse 5/37 in Vienna's first district, not a PO box. This guide walks through the options and what they cost. Last updated June 2026.

What are your options for receiving Austrian mail abroad?

You have three practical options: digital delivery as a scan, physical forwarding to an address abroad, and self-pickup whenever you are in Vienna. The right mix depends on how often you genuinely need original documents in your hands.

• Scan to PDF: incoming letters are opened, scanned and emailed to you. You read them wherever you happen to work, without waiting for international post.
• Physical forwarding: originals are shipped to the address you choose. Available as an option from the Plus plan, included EU-wide with Premium.
• Self-pickup: collect your mail Monday to Sunday via the digital access system when you are in town.

Most international clients combine all three: scans cover the daily flow, bundled forwarding handles documents that matter, and everything else waits for the next Vienna visit. The Austrian address stays constant no matter how often your own location changes.

How much does mail forwarding from Austria cost?

EU-wide forwarding costs 129 euros per month on annual billing or 149 euros month to month, plus VAT, cancellable monthly. It is part of the Premium plan and not available as a standalone add-on. For context, the three plans:

• Basic (49 or 59 euros): registered address in the first district, mail and parcel reception, self-pickup Monday to Sunday, nameplate on the mailbox.
• Plus (79 or 89 euros): adds unlimited scans as PDF via email and optional physical forwarding.
• Premium (129 or 149 euros): adds forwarding across the entire EU, acceptance of RSb registered mail with postal authority, 4 hours of meeting room per month and 6 months of mail service after an address change.

The lower figure applies with annual billing. The full comparison is on the pricing page.

Why are scans usually faster than forwarding?

Because a scanned letter reaches you in minutes, while a forwarded envelope can travel for days depending on the destination country. For payment reminders, contract deadlines or anything from the tax office, those days matter. With unlimited scans from the Plus plan you see every item as a PDF first and then decide whether you need the original at all.

That also keeps shipping rational: marketing mail never needs to cross a border, signed contracts sometimes do. You decide per item instead of forwarding everything blindly and waiting on every single envelope.

How does EU-wide forwarding work in practice?

Your mail arrives at Seitenstettengasse 5/37 in Vienna and is forwarded to any address within the EU. Typical setups: a founder working from Lisbon, a managing director based in Berlin, a team spending six months in Amsterdam. The destination can change whenever your plans do; the Vienna address never has to.

Premium also includes 6 months of mail service after an address change, so letters still addressed to your previous address keep reaching you while you update senders and registers one by one.

What happens to registered government mail?

RSb letters, a common form of Austrian registered official mail, can be accepted by an authorized representative: with a postal authorization, 1010 Works accepts and scans them for you, included in the Premium plan only. RSa letters are different: they must be handed to the addressee in person, so no service can accept them, and the post office holds them for collection instead.

For anyone living abroad this is the critical detail, because official Austrian mail often carries short deadlines. Combine a registered business address in Vienna with scanning and no deadline slips past unnoticed.

Conclusion

The working formula for Austrian business mail abroad: digital first, physical when needed. Unlimited scans from 79 euros per month cover day-to-day operations, EU-wide forwarding at 129 euros brings originals to you, with RSb acceptance and 4 meeting room hours per month included. Every plan cancels monthly. Set up your mail forwarding from Vienna and your company stays reachable wherever you are.